Built around real operations
Fleet operationssoftware, built aroundthe operation.
Make the human touch more effective.
Relay connects drivers, fleet managers, account teams and suppliers through one operational service layer. Routine updates move automatically. Exceptions reach the right people. Every action strengthens the vehicle record.
One connected service layer
The right information.
To the right people. At the right time.
DRIVERS
Submit requests and check progress in seconds.
FLEET MANAGERS
Live visibility of vehicle status, bookings and action needed.
RELAY
Relay captures, structures and routes information.
ACCOUNT TEAMS
Clear priorities, less routine chasing, more time for exceptions.
SUPPLIERS
Bookings, updates and confirmations flow through the service.
Built for real operations
Automate the update.
Escalate the exception.
Relay reduces the need to copy, chase and re-enter information across calls, emails and systems — so vehicles spend less time off the road, service reminders never slip, and downtime is managed consistently, not reactively.
The cost of waiting
Industry research puts a single van off the road at £600–£1,100+ per day. Downtime is a full-time job — usually pieced together from phone calls, weekly reports and spreadsheets. Relay makes it one view: the longest off-road vehicles surfaced first, ready to chase.
- Centralised downtime management — see which vehicle has been off road longest, at a click
- Service and MOT reminders kept on track automatically
- SLA-driven queues and intelligent prioritisation
- Automated updates, confirmations and reminders
- Complete vehicle history and audit trail
- Human support for exceptions that need judgement
Our approach
We embed. We understand.
We build what fits.
We embed with your teams for as long as it takes to understand your operation from the inside out. Then we design, build and configure Relay around your real workflows — not the other way around.
DISCOVER
We listen, map and understand your processes, systems, suppliers and customers.
DESIGN
We shape the solution around your workflows, exceptions and service model.
BUILD
We develop, integrate and configure Relay in your environment, with your teams.
DELIVER
We support, refine and evolve as your operation grows and changes.
Connect before replacing
Integrate with what you use.
Relay connects the tools, suppliers and systems that already sit around your operation — so information flows, not people.
If your operation runs on it, we can connect it. Bespoke integrations are built as part of every implementation — at no extra cost to the way you work.
Integrations & API
Who it’s for
One service layer.
Different views of the same operation.
Drivers
Request help, see booking progress and know when human assistance is needed. A driver identifies themselves, taps what they need — MOT, service, repair or assistance — and Relay takes it from there. No apps to learn, no calls to make.
Pictured: the real Relay driver entry screen
FLEET MANAGERS
See fleet pressure, open work, overdue items and vehicles requiring action.
ACCOUNT / SERVICE TEAMS
Work from prioritised operational queues instead of fragmented calls, inboxes and notes.
OPERATIONS / MANAGEMENT
Gain clearer workload, service and operational visibility across the organisation.
Let’s build a better experience for your fleet.
Book a demo or start a conversation with our team.
Digital when it should be. Human when it needs to be.
Enquiry
Request a conversation.
Tell us about your fleet and what you’d like to improve. A member of the AVENIR team will respond personally — no automated sequences.
Prefer email? hello@relaybyavenir.com